Questions and Answers
Q. “How long before the wedding should I book my car(s)?”
A. As long in advance as possible; many couples book 12 to 18 months in advance for the peak dates. If you are already closer to the wedding day then give as a call – your date might still be available.
Q. “Can I make a provisional booking for my car(s)?”
A. All bookings require a deposit to confirm and our policy is to supply on a first come, first serve basis.
Q. “What happens after I make a telephone / email enquiry?”
A. Within 48 hours you should receive a written quotation in the post. Please complete and return a booking form and enclose your deposit. We will send you written confirmation of your booking details. Two weeks before the wedding, the balance is due – if not already paid – and we will confirm the arrangements including any of your special arrangements. Of course, you are welcome to contact us at any time if any changes are required.
Q. “What deposit do you require?”
A. We ask for a £50 to £100 deposit per car at the time of booking. The balance is due approx 14 days before the wedding.
Q. “What forms of payment do you accept?”
A. All forms of payment accepted. Cash, Cheque, Debit cards, Credit Cards (+3%), Paypal, BACS.
Q. “Can the bride’s car also take the bridesmaids to the wedding on an earlier trip(s)?”
A. We are happy to do this provided that timings fit. If the distance to travel is short then multiple journeys may be possible.
Q. “Do you take the groom and other family members to church?”
A. Yes if pick up locations are all fairly local. It is traditional for the groom to be at the church well before the service but we are happy to do as many trips as possible to assemble the congregation.
Q. “How many people can the cars accommodate?”
A. The seats are sofa style front and back. We feel it is comfortable with 3 adults on the back seat and 1 to sit up with the Chauffeur although it is possible to take 5 if some of the passengers are small. We welcome you to inspect the vehicles and try them for size if you wish.
Q. “Can I see the car(s) before booking?”
A. We are proud to invite you to see our cars at our showroom in Halifax – to ensure that there is someone available to show you around please call for an appointment. Evenings and Weekends can be arranged.
Q. “In which areas do you provide your wedding services?”
A. Practically a 50 Mile radius of Halifax. If you are not sure then call us, if we are not able to cover your area we may be able to suggest an alternative company with similar vehicles.
Q. “What happens if the car breaks down?”
A. In over 40 busy years our cars have never let us down or failed to get a bride to the church. In the most unlikely event of a problem we would provide an alternative vehicle and do our best to ensure that the problem does not effect your special day.
Q. “What happens if it rains?”
A. All cars have hood and side screens for all weather protection. The hood can be taken down in minutes for photos etc. and chauffeurs will act on your instructions if you require the hood up or down for arrivals. Naturally each car carries a large umbrella – just in case!
Q. “How long do we have the car on our wedding day?”
A. The normal booking time is 3 ½ hours commencing from your first pick up time and this is what our quotation is based on. If this time is too short or, as in the case for civil ceremonies, too long please advise and we may be able to adapt the quotation to better your requirements.
Q. “Do you provide your vehicles for Civil & Partnership Ceremonies?”
A. Yes all types of ceremonies are catered for.
Q. “What provision do you have for Asian Weddings?”
A. Knowing that the wedding service will be throughout the day we normally split the booking time in two so that the car is available in the morning to get the wedding party to the service and return later in the day for the return journey.
Q. “Do you provide Champagne for the Bride & Groom?”
A. Unfortunately due to strict licensing laws we are unable to offer Champagne. The cars can bring glasses and the chauffeur will be happy to serve a toast if one of the congregation would like to bring a bottle to the service.
Q. “Do you carry out weddings during the week?”
A. Yes and offer discounts for off peak bookings.
Q. “Will our Chauffeur be wearing a uniform?”
A. Yes fully uniformed with peaked hat.
Q. “We are phoning around trying to get the best deal, do you offer Price Discounts?”
A. Discounts are offered for weekdays and off peak dates. We feel that our prices are competitive but if you have had a cheaper quote but would still prefer our professional services, please let us know and we may be able to match their offer.
Q. “Do we need seatbelts, child seats or booster seats?”
A. The Vintage Rolls Royce does not have any provision for seat belts or child seats. The law allows for this but your safety is our prime concern. To this effect, we do not recommend that children under 3 ride in the vehicle. We would act on a parents instructions for an infant to ride but on the understanding that it would be at the parents liabillity. Children age 3-12 may ride in the rear seat provided they are supervised by a parent/guardian and only children 13 or older may ride in the front. Your chauffeur will advise on the best seating arrangement for each journey but please advise us if there are to be any special requirements.
Q. “Can you accommodate a disabled passenger?”
A. We would be happy to carry a disabled passenger and we may be able to carry special equipment to allow that passenger access. Please advise at time of booking to check feasibility.
Q. “Do you add on any charges to the price we have been quoted?”
A. Our quotes are a fixed price to cover the whole event. The only charge you may receive after the event is if our services have been required beyond the normal booking time. (See “How long do we have the car on our wedding day?”)
Q. “How can I get more information?”
A. Please call us on 01422 831475 for free and friendly advice on any aspect of wedding transport.